What do I need to be a Vendor Partner with TopCart? (Requirements)

Registered Business: To partner with TopCart, you must be a registered business with the necessary legal documentation and retain full ownership of the goods you intend to supply to TopCart.

High-Quality Products: TopCart only accepts brand-new, high-quality products for which you hold full ownership. We do not currently accept second-hand items, low-quality products, F&B products, or fashion items.

Warehousing: We require that vendors store their products in our central warehouse to ensure efficient inventory management and seamless logistics. This helps us deliver a premium experience to our customers. If warehousing with us isn't feasible for you, please contact our vendor support team to explore alternative options.

Agreement to TopCart's Terms: Vendors must agree to our terms, including our service level agreements (SLAs) and margin structure, to ensure a smooth and successful partnership.

How to become a TopCart vendor

Create an Account -Register with valid business registration number, address, & bank details. Click here to sign up.

Evaluation and onboarding - you are vetted to meet high standards driving consistency and reliability across the marketplace.

Upload product catalogue - Upload a catalogue with the products you intend to sell with TopCart and their base costs.

Activate Your Account - Once approved, access the full suite of tools and guides on your vendor dashboard.

A step-by-step guide to help with your TopCart account creation can be downloaded here. (link to manual- Vendor Manual.docx)

Upon registration, your submission will be reviewed within 2 to 5 business days and further feedback will be provided on the shared email address.

Product Uploads

Provide accurate and detailed product information, including descriptions, images, videos and specifications. A well-crafted listing helps attract potential customers.

Storage and Shipping

TopCart provides complete inventory management, pick & pack services, fulfilment and last-mile delivery at cost-effective rates.

Warehousing

Vendor Partners receive 2 months free warehousing for all inventory, significantly reducing overhead costs. Inventory age is measured on a FIFO basis, with any inventory held longer than 2 months incurring long-term storage costs

Collection & Processing fees

Vendor Partners that request collection of products from their place of business to the warehouse will be required to pay a collection fee to cover the cost of transport. There are nominal fees for processing stock and any extra order packaging required.

Payment Cycle

Summary of payment process

As a TopCart vendor, we prioritise prompt payments. Your payments are released after your product is reviewed ensuring product quality.

Our payment cycle initiates when your product is picked up/dropped off at the warehouse, and you can expect to receive your payment in as fast as 7* days. Payments are securely transferred directly to your registered bank account, with TopCart fees deducted accordingly.

Empowered Financing

Through strategic partnerships, we offer financial flexibility to empower our shoppers and support our vendors.

Supported & Dedicated Vendor Base

We are committed to playing a pivotal role in your long-term business success, ensuring every step is intuitive and efficient.

Exceptional User Experience

At every stage in the journey, TopCart delivers a superior and consistent experience for both shoppers and vendors.

In-house Inventory & Logistics Management

Driven by an established logistics operation, TopCart provides the most reliable, efficient and cost-effective solutions.

Integrated Technology Architecture

Driven by an established logistics operation, TopCart provides the most reliable, efficient and cost-effective solutions.A robust technology infrastructure with advanced protocols implemented for a secure shopping experience.